Shipping policy

At Pocket Battles, we are committed to providing a smooth and reliable shipping experience for all our customers. Please review our shipping policy below.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Please note that processing times may be longer during high-demand periods, product releases, promotions, or holidays.

Shipping Times

Estimated delivery times:

  • United States: 3–6 business days

  • Canada: 5–10 business days

  • International Orders: 7–20 business days

Delivery times are estimates and may vary depending on the shipping carrier, destination, customs procedures, weather conditions, or other circumstances outside of our control.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 48 hours for tracking information to update after shipment.

Shipping Costs

Shipping fees are calculated at checkout based on:

  • Delivery location

  • Package weight

  • Selected shipping method

Any applicable shipping charges will be displayed before completing your purchase.

Lost, Stolen, or Delayed Packages

Pocket Battles is not responsible for packages that are delayed, lost, or stolen after confirmed delivery by the shipping carrier.

If your package has not arrived within the expected delivery timeframe, please contact us at:

Email: contact@PocketBattles.shop

We will work with you to investigate the issue and provide assistance whenever possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an order is returned to us due to an incorrect or incomplete address, additional shipping charges may apply for reshipment.

International Orders & Customs

International customers are responsible for any customs fees, import duties, taxes, or other charges imposed by their country.

Pocket Battles is not responsible for delays caused by customs processing.

Contact Information

Pocket Battles

Email: contact@PocketBattles.shop

Phone: +1 (479) 345-1674

Address:
3247 Scenicview Drive
Athens, TX 75751
United States